Frequently Asked Questions

Order Related Queries

No. As of now, we don’t have this service. You have to place your order online only. This is because we need your name and other relevant details which can be filled online on the website only. But don’t worry. As soon as you place your order, we will give a confirmation via phone or email. You can contact our customer care support for any query before or after placing your order.

No, we don’t share any information about our customers on our website. So feel free to shop at NortyDorty at any time. We ensure that all your information is safe with us.

No, we don’t have any retail store as of now, But we are planning for the retail store. We are an online medium and currently focusing on this platform only.

To place an order of Sex toys you should be atleast 18 years or older. You should have a valid credit card to place an order.

You can contact us by mail at contact@nortydorty.com and our team will get back to you immediately. We will be more than happy and to make you satisfy by our Products and to answer all your queries and help you select the best suitable product.

NortyDorty’s products are trustworthy and ethical. All products are highly functional which guarantee you a pleasurable experience. We don’t compare our products with others because each entity has a different way of functioning.

But said that, we are confident of our products which has a unique touch of class and performance. Since you have visited NortyDorty, why not make it an equally enriching experience by shopping from our variety of products.

NortyDorty is a mix of safety, reliability, and trust. We know your needs and hence have kept a reasonable price for the sex toys. Most of the products have free shipping. You can select the toy of your choice as most of them would fit in your budget easily. We have priced the products keeping customers in mind first.

Yes, we provide COD. You can choose the mode of payment while placing your order.

Once you have placed your order, we will send a confirmation message through Email. We also provide you the tracking URL of the courier so that you can track the order by yourself too for assurance.

Yes, you can. Once you have placed your order, if you want to make any changes it is advised to do it within 24 hours of placing the order. If you modify your order within the stipulated time, we will not incur any additional cost. If you cancel your order, we will process your refund and provide the amount paid while ordering. Please note that you can’t cancel your order once it has been shipped out from us. For further details, you can visit the cancellation and refund page on the website.

Most of our products are silicone made. Silicone is the best material for making a sex toy. Of all the materials, silicone is the safest material as sex toys get used in mostly the sensitive parts of the body. The fact that we use the best quality materials makes us a reliable retailer in the market.

Silicone is non-porous, which means bacteria won’t penetrate through the sex toy.

Silicone toys have no smell and are firm yet soft. They last for years with proper care. You can wash it with warm water and soap. They have an added advantage of being waterproof.

No, you don’t have to worry about the name of NortyDorty being reflected everywhere. The sender name and address will be as 8762 Forest Breeze Dr. Cordova, Tn 38018.

We use firewalls and data encryption, physical access controls to our data centers and information access authorization controls. All your transactions are safe on a secure server. For further details on privacy, you can see our privacy page to get a detailed information.

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